CUSTOMER SERVICE
Before using this Website, please read this document carefully and in full.
Access to and use of any services provided by LLC Elusso (hereinafter referred to as the “Company”) through this Website are permitted only in accordance with these Terms of Use.
If you do not fully accept these Terms, the Company’s services available on the Website will not be accessible to you.
In that case, you may use the Website solely in “view-only” mode, for browsing and familiarising yourself with the Company’s content.
Access to and use of any services provided by LLC Elusso (hereinafter referred to as the “Company”) through this Website are permitted only in accordance with these Terms of Use.
If you do not fully accept these Terms, the Company’s services available on the Website will not be accessible to you.
In that case, you may use the Website solely in “view-only” mode, for browsing and familiarising yourself with the Company’s content.
ACCEPTANCE OF TERMS
The Website is owned and operated by the Company.
The Terms set out below apply together with other documents published on the Website, including but not limited to: the Privacy Policy, the Payment Agreement, the Delivery Terms, and any other policies or notices.
They govern your use of the Website — https://lapeal-store.com — whether as a guest or a registered user, including access to its content, features, and services.
By accessing or using the Website, including by clicking buttons that confirm your acceptance of these Terms, you expressly agree to comply with them in full.
If you do not agree with these Terms, do not use any Website functionality or services
The Terms set out below apply together with other documents published on the Website, including but not limited to: the Privacy Policy, the Payment Agreement, the Delivery Terms, and any other policies or notices.
They govern your use of the Website — https://lapeal-store.com — whether as a guest or a registered user, including access to its content, features, and services.
By accessing or using the Website, including by clicking buttons that confirm your acceptance of these Terms, you expressly agree to comply with them in full.
If you do not agree with these Terms, do not use any Website functionality or services
AMENDMENTS TO THE TERMS
The Company reserves the right to amend these Terms of Use from time to time at its sole discretion.
All amendments take effect immediately upon publication of the updated text and apply to all subsequent visits and uses of the Website.
By continuing to use the Website after such publication, you signify your acceptance of the amended Terms.
We recommend reviewing this page periodically to stay informed of any updates.
All amendments take effect immediately upon publication of the updated text and apply to all subsequent visits and uses of the Website.
By continuing to use the Website after such publication, you signify your acceptance of the amended Terms.
We recommend reviewing this page periodically to stay informed of any updates.
ACCESS TO SERVICES AND DATA SECURITY
The Company may, at its discretion and without prior notice, suspend or terminate operation of the Website or any of its services and features — for both guests and registered users.
It may also modify information, content, or sections of the Website at any time.
The Company shall not be liable for any total or partial unavailability of the Website, regardless of the reason or duration.
You are solely responsible for ensuring that you have all the facilities necessary for accessing the Website and for ensuring compliance with these Terms by all persons accessing the Website via your internet connection.
To access certain features or services of the Website — including, without limitation, payment by bank card or other electronic methods — you may be required to provide personal information enabling your identification.
Providing complete, accurate, and up-to-date information (including payment details) is a condition of use.
All information you provide for registration or other purposes is subject to the Company’s Privacy Policy.
You must keep your username and password confidential and secure, and must not disclose or share them with third parties.
Your account is personal and must not be used by anyone else to access the Website or its services.
You agree to notify the Company immediately of any unauthorised access or use of your username or password, or any breach of security.
You must log out at the end of each session and exercise particular caution when accessing your account from a public or shared computer to prevent password or data theft.
Only one account may be registered per user.
If you have received more than one username, password, or activation code, please inform us immediately.
Use of multiple accounts constitutes a violation of these Terms.
The Company may, at any time and at its discretion, suspend or deactivate any username, password, or other identifier selected or provided to you.
To ensure the security of online payments and all other data transmissions, the Website uses TLS (Transport Layer Security) encryption technology.
TLS encrypts any data transferred between your device and the Company’s system so that it can be read and understood only by the Company.
If your browser supports TLS, your transactions are automatically protected.
A closed-padlock icon in your browser window indicates a secure connection.
If you do not see the icon after clicking a secure link, the transaction window may have opened in a different frame.
It may also modify information, content, or sections of the Website at any time.
The Company shall not be liable for any total or partial unavailability of the Website, regardless of the reason or duration.
You are solely responsible for ensuring that you have all the facilities necessary for accessing the Website and for ensuring compliance with these Terms by all persons accessing the Website via your internet connection.
To access certain features or services of the Website — including, without limitation, payment by bank card or other electronic methods — you may be required to provide personal information enabling your identification.
Providing complete, accurate, and up-to-date information (including payment details) is a condition of use.
All information you provide for registration or other purposes is subject to the Company’s Privacy Policy.
You must keep your username and password confidential and secure, and must not disclose or share them with third parties.
Your account is personal and must not be used by anyone else to access the Website or its services.
You agree to notify the Company immediately of any unauthorised access or use of your username or password, or any breach of security.
You must log out at the end of each session and exercise particular caution when accessing your account from a public or shared computer to prevent password or data theft.
Only one account may be registered per user.
If you have received more than one username, password, or activation code, please inform us immediately.
Use of multiple accounts constitutes a violation of these Terms.
The Company may, at any time and at its discretion, suspend or deactivate any username, password, or other identifier selected or provided to you.
To ensure the security of online payments and all other data transmissions, the Website uses TLS (Transport Layer Security) encryption technology.
TLS encrypts any data transferred between your device and the Company’s system so that it can be read and understood only by the Company.
If your browser supports TLS, your transactions are automatically protected.
A closed-padlock icon in your browser window indicates a secure connection.
If you do not see the icon after clicking a secure link, the transaction window may have opened in a different frame.
INTELLECTUAL PROPERTY RIGHTS
The Website, all of its content, and all services and features available through it — including, without limitation, all information, software, text, images, video, audio, designs, and the arrangement or composition of such materials — are the property of LLC Elusso (the “Company”) and are protected by applicable intellectual property laws, including international treaties governing copyrights, trademarks, patents, trade secrets, and other intellectual property rights.
The Company’s name, brands, logos, product names, service names, designs, and slogans are the exclusive property of the Company and may not be used without the Company’s prior written consent.
You may use the Website, its services, and features solely for your personal, non-commercial purposes.
The following uses are prohibited: reproducing, distributing, modifying, creating derivative works, publicly displaying, republishing, downloading, storing, or transmitting any materials from the Website, except as expressly permitted below:
• temporary storage in your device’s memory of materials you have accessed and viewed;
• caching of files automatically stored by your browser to improve display performance;
• reproducing a reasonable number of copies or extracts from the Website for personal, non-commercial use;
• performing actions within the functionality provided by the Company on its social media pages.
You must refrain from the following actions in relation to the Website, its content, and services:
• modifying any copies of materials from the Website;
• publishing any parts of the Website on another website;
• using images, photographs, graphics, video, or audio separately from their accompanying text;
• removing or altering any copyright, trademark, or other proprietary rights notices from the Website content.
No rights in or to the Website or its content are transferred to you.
All rights not expressly granted remain with the Company.
Any use of the Website not expressly authorized by these Terms constitutes a breach and may violate intellectual property, trademark, and other applicable laws.
The Company’s name, brands, logos, product names, service names, designs, and slogans are the exclusive property of the Company and may not be used without the Company’s prior written consent.
You may use the Website, its services, and features solely for your personal, non-commercial purposes.
The following uses are prohibited: reproducing, distributing, modifying, creating derivative works, publicly displaying, republishing, downloading, storing, or transmitting any materials from the Website, except as expressly permitted below:
• temporary storage in your device’s memory of materials you have accessed and viewed;
• caching of files automatically stored by your browser to improve display performance;
• reproducing a reasonable number of copies or extracts from the Website for personal, non-commercial use;
• performing actions within the functionality provided by the Company on its social media pages.
You must refrain from the following actions in relation to the Website, its content, and services:
• modifying any copies of materials from the Website;
• publishing any parts of the Website on another website;
• using images, photographs, graphics, video, or audio separately from their accompanying text;
• removing or altering any copyright, trademark, or other proprietary rights notices from the Website content.
No rights in or to the Website or its content are transferred to you.
All rights not expressly granted remain with the Company.
Any use of the Website not expressly authorized by these Terms constitutes a breach and may violate intellectual property, trademark, and other applicable laws.
RESTRICTIONS AND PROHIBITIONS
You agree to use the Website in full compliance with applicable international and local laws and with these Terms, subject to the following restrictions:
• It is prohibited to use the Website’s services or functionality in violation of the rules of payment systems, including any unauthorized or fraudulent use of bank cards or electronic payment methods.
• It is prohibited to use the Website to distribute or post any messages or information, including materials that may indirectly constitute advertising, unwanted information (spam), or any other similar content.
• It is prohibited to use the Website’s services or functionality in a way that could reasonably be interpreted by other visitors (whether guests or registered users) as actions performed on behalf of the Company or any of its authorized representatives.
• It is prohibited to use the Website to interact with other visitors in any way that imposes obligations or legal liability on them.
• It is prohibited to use the Website in any way that could disable, overload, damage, or impair its proper operation, or interfere with another person’s use of the Website.
• It is prohibited to engage in any actions intended to negatively affect the normal operation of the Website, including but not limited to: introducing viruses or other harmful technologies, attempting any form of DoS or DDoS attacks, attempting unauthorised access to, interference with, or damage of the Website, its parts, or any associated databases.
• It is prohibited to use any automated devices, processes, or software to access, interact with, or collect data from the Website.
• It is prohibited to use the Website’s services or functionality in violation of the rules of payment systems, including any unauthorized or fraudulent use of bank cards or electronic payment methods.
• It is prohibited to use the Website to distribute or post any messages or information, including materials that may indirectly constitute advertising, unwanted information (spam), or any other similar content.
• It is prohibited to use the Website’s services or functionality in a way that could reasonably be interpreted by other visitors (whether guests or registered users) as actions performed on behalf of the Company or any of its authorized representatives.
• It is prohibited to use the Website to interact with other visitors in any way that imposes obligations or legal liability on them.
• It is prohibited to use the Website in any way that could disable, overload, damage, or impair its proper operation, or interfere with another person’s use of the Website.
• It is prohibited to engage in any actions intended to negatively affect the normal operation of the Website, including but not limited to: introducing viruses or other harmful technologies, attempting any form of DoS or DDoS attacks, attempting unauthorised access to, interference with, or damage of the Website, its parts, or any associated databases.
• It is prohibited to use any automated devices, processes, or software to access, interact with, or collect data from the Website.
GENERAL TERMS OF PURCHASE ON THE WEBSITE
All purchases of the Company’s products made through the Website are governed by these Terms of Use, the Payment Agreement, and any agreements concluded between you and the Company’s partners for the purpose of completing payment transactions.
The Website’s services may be used by you to make online payments for the Company’s products (goods and services relating to the ordering, delivery, or transfer of purchased or prepaid goods), as well as for services provided by the Company’s partners.
Financial institutions conducting payment operations (such as the banks that issue your cards) and/or logistics partners responsible for delivery (where not performed directly by the Company) may set their own service charges, commissions, or tariffs, payable by you in addition to the product price. Such fees and commissions are governed by agreements between you and the relevant third party, including the Company’s partners.
Unless otherwise stated, all transactions shall be carried out in United Arab Emirates Dirhams (AED).
You are responsible for ensuring timely and accurate payment for the Company’s products. The Company shall not be liable for any delays or inability to complete payment. The Company bears no obligation to notify you of any failed transactions or the reasons for such failure.
You must ensure that your payment card has sufficient funds. In case of a declined payment, you undertake to reimburse in full any fees or charges incurred by the relevant financial institution or by the Company. Without prejudice to the foregoing, you are required to immediately inform the Company of any failed transactions or technical issues related to the Website.
If a transaction is incorrect, unauthorised, or fraudulent, it may be declined, and the payment request reissued. Payments are processed on the day the transaction is made, except when the transaction occurs on a weekend or public holiday, in which case it will be processed on the next working day. Upon receipt of funds in the Company’s account, a confirmation receipt will be issued to you.
While the Company strives to process all payments promptly, it expressly disclaims liability for any delays arising from causes beyond its control. A payment shall not be deemed complete until the funds have cleared into the Company’s account.
You are solely responsible for retaining proof of payment made through the Website.
The Website’s services may be used by you to make online payments for the Company’s products (goods and services relating to the ordering, delivery, or transfer of purchased or prepaid goods), as well as for services provided by the Company’s partners.
Financial institutions conducting payment operations (such as the banks that issue your cards) and/or logistics partners responsible for delivery (where not performed directly by the Company) may set their own service charges, commissions, or tariffs, payable by you in addition to the product price. Such fees and commissions are governed by agreements between you and the relevant third party, including the Company’s partners.
Unless otherwise stated, all transactions shall be carried out in United Arab Emirates Dirhams (AED).
You are responsible for ensuring timely and accurate payment for the Company’s products. The Company shall not be liable for any delays or inability to complete payment. The Company bears no obligation to notify you of any failed transactions or the reasons for such failure.
You must ensure that your payment card has sufficient funds. In case of a declined payment, you undertake to reimburse in full any fees or charges incurred by the relevant financial institution or by the Company. Without prejudice to the foregoing, you are required to immediately inform the Company of any failed transactions or technical issues related to the Website.
If a transaction is incorrect, unauthorised, or fraudulent, it may be declined, and the payment request reissued. Payments are processed on the day the transaction is made, except when the transaction occurs on a weekend or public holiday, in which case it will be processed on the next working day. Upon receipt of funds in the Company’s account, a confirmation receipt will be issued to you.
While the Company strives to process all payments promptly, it expressly disclaims liability for any delays arising from causes beyond its control. A payment shall not be deemed complete until the funds have cleared into the Company’s account.
You are solely responsible for retaining proof of payment made through the Website.
INFORMATION ON THE WEBSITE
The Website provides information about the Company’s products, its partners, and the terms of their services, as well as legal notices, promotional offers, purchase information, contact details, and referral links to third-party platforms, including social networks, messengers, and external websites.
You may use the information provided on the Website only as it appears and solely in connection with the accompanying content, and subject to the terms and conditions applicable to such materials.
If the Website contains links to third-party resources, such links are provided solely for your convenience. The Company does not control the content of such resources and assumes no responsibility for any damages arising from their use.
The Website contains up-to-date information about the Company and its contact details. The Company does not guarantee that the Website or its content will be available outside the Russian Federation. Access to the Website may be unlawful for certain persons or in certain jurisdictions.
If you access the Website from outside the Russian Federation, you do so at your own initiative and are responsible for ensuring compliance with applicable local laws.
You may use the information provided on the Website only as it appears and solely in connection with the accompanying content, and subject to the terms and conditions applicable to such materials.
If the Website contains links to third-party resources, such links are provided solely for your convenience. The Company does not control the content of such resources and assumes no responsibility for any damages arising from their use.
The Website contains up-to-date information about the Company and its contact details. The Company does not guarantee that the Website or its content will be available outside the Russian Federation. Access to the Website may be unlawful for certain persons or in certain jurisdictions.
If you access the Website from outside the Russian Federation, you do so at your own initiative and are responsible for ensuring compliance with applicable local laws.
DISCLAIMER OF WARRANTIES
The Company does not guarantee that the Website is free of viruses or harmful code.
You are responsible for taking all necessary precautions to meet antivirus and data protection requirements, and for using independent means to restore any lost data.
THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS CAUSED BY DDOS ATTACKS, VIRUSES, OR OTHER HARMFUL TECHNOLOGIES THAT MAY AFFECT YOUR COMPUTER, PROGRAMMES, DATA, OR OTHER MATERIALS IN CONNECTION WITH YOUR USE OF THE WEBSITE OR ANY SERVICES OR CONTENT OBTAINED THROUGH IT.
YOU ACKNOWLEDGE THAT YOU USE THE WEBSITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH IT AT YOUR OWN RISK.
THE WEBSITE, ITS CONTENT, SERVICES, AND ANY DATA OBTAINED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
NEITHER THE COMPANY NOR ITS PARTNERS WARRANT THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.
WITHOUT LIMITATION TO THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE WEBSITE, ITS CONTENT, OR SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR SERVER ARE FREE FROM VIRUSES, OR THAT THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.
You are responsible for taking all necessary precautions to meet antivirus and data protection requirements, and for using independent means to restore any lost data.
THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS CAUSED BY DDOS ATTACKS, VIRUSES, OR OTHER HARMFUL TECHNOLOGIES THAT MAY AFFECT YOUR COMPUTER, PROGRAMMES, DATA, OR OTHER MATERIALS IN CONNECTION WITH YOUR USE OF THE WEBSITE OR ANY SERVICES OR CONTENT OBTAINED THROUGH IT.
YOU ACKNOWLEDGE THAT YOU USE THE WEBSITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH IT AT YOUR OWN RISK.
THE WEBSITE, ITS CONTENT, SERVICES, AND ANY DATA OBTAINED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
NEITHER THE COMPANY NOR ITS PARTNERS WARRANT THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.
WITHOUT LIMITATION TO THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE WEBSITE, ITS CONTENT, OR SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR SERVER ARE FREE FROM VIRUSES, OR THAT THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.
LIMITATION OF LIABILITY
THE COMPANY DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF NON-INFRINGEMENT.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ITS AFFILIATES, LICENSE HOLDERS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE UNDER ANY LEGAL THEORY FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, SUCH AS PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITIES OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF REPUTATION, OR LOSS OF DATA — WHETHER CAUSED BY BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE — EVEN IF SUCH DAMAGE COULD HAVE BEEN FORESEEN.
THE ABOVE SHALL NOT APPLY TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ITS AFFILIATES, LICENSE HOLDERS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE UNDER ANY LEGAL THEORY FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, SUCH AS PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITIES OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF REPUTATION, OR LOSS OF DATA — WHETHER CAUSED BY BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE — EVEN IF SUCH DAMAGE COULD HAVE BEEN FORESEEN.
THE ABOVE SHALL NOT APPLY TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
GOVERNING LAW AND JURISDICTION
All matters relating to your use of the Website and the Company’s products (including any non-contractual disputes or claims) shall be governed by applicable international and local laws.
All disputes and proceedings arising from the use of the Website, the purchase of the Company’s products, or the use of partner services shall fall under the exclusive jurisdiction of the courts of the Russian Federation, where the Company is registered.
The Company reserves the right to bring proceedings in the jurisdiction of your primary residence in the event of a breach of these Terms of Use.
You hereby waive any objections to the exercise of such jurisdiction.
All disputes and proceedings arising from the use of the Website, the purchase of the Company’s products, or the use of partner services shall fall under the exclusive jurisdiction of the courts of the Russian Federation, where the Company is registered.
The Company reserves the right to bring proceedings in the jurisdiction of your primary residence in the event of a breach of these Terms of Use.
You hereby waive any objections to the exercise of such jurisdiction.
WAIVER AND SEVERABILITY
The Company’s failure to enforce any provision of these Terms shall not constitute a waiver of such provision or of any other rights under these Terms.
If any provision of these Terms is held to be invalid, unlawful, or unenforceable, such provision shall be removed without affecting the validity or enforceability of the remaining provisions.
For answers to common questions, please refer to the FAQ section on the Website.
For all other inquiries regarding the use of the Website, you may contact us via the feedback form available online.
If any provision of these Terms is held to be invalid, unlawful, or unenforceable, such provision shall be removed without affecting the validity or enforceability of the remaining provisions.
For answers to common questions, please refer to the FAQ section on the Website.
For all other inquiries regarding the use of the Website, you may contact us via the feedback form available online.
COMPANY DETAILS
LLC Elusso
Registration No. 1215000018023
TIN 50323258568
Address: Office 112, 7 Verkhne-Proletarskaya Street, Odintsovo, Moscow Region, 143006
E-mail: elusso.msk@mail.ru
Information valid as of 01 October 2025.
Registration No. 1215000018023
TIN 50323258568
Address: Office 112, 7 Verkhne-Proletarskaya Street, Odintsovo, Moscow Region, 143006
E-mail: elusso.msk@mail.ru
Information valid as of 01 October 2025.