The Company uses your personal data to fulfil your orders, manage communication with you, send requested information or marketing updates, improve its services, and manage customer relationships.
To perform contractual obligations (e.g. order processing, payment collection, product delivery, complaint handling, and returns), the Company must collect and use your personal data.
The Company processes your personal data (including sensitive information) based on your explicit consent and solely for the purposes outlined herein.
For the purpose of managing relationships and providing relevant offers — including invitations to marketing campaigns — the Company may process the following personal data: your name (or pseudonym), telephone number, e-mail address, transaction history, and details of ordered products.
For these purposes, the Company may also send you information about special offers, discounts, and promotions, in line with its legitimate business interests.
If you prefer not to receive such communications, you may opt out using the method described in each message.
To respond to your inquiries, the Company may need to process the following data: your name (or pseudonym), e-mail address, phone number, and details of your request, including order information, fulfilment status, and proof of purchase.
Additionally, when you contact the Company’s customer service center, calls and messages may be recorded in accordance with the Company’s legitimate interest in monitoring and improving service quality.
To comply with legal obligations and to establish, exercise, or defend legal claims, the Company may process and retain your personal data as required under applicable law.
It is within the Company’s legitimate interests to process such data for legal proceedings and compliance purposes.
The Company may also process your personal data to ensure payment security and to prevent fraudulent transactions.
Such processing is conducted to protect both the Company’s and your legitimate interests and to comply with relevant legal and regulatory obligations.
If you unsubscribe from marketing communications, the Company may retain limited data — such as your name (or pseudonym), e-mail address, phone number, and subscription preferences — to ensure that your opt-out request is respected.
Should you wish to receive communications again in the future, you may contact the Company at any time to re-subscribe and receive updates, promotions, or product information.
To unsubscribe, you may:
– click the link provided in any e-mail from the Company;
– click the “Unsubscribe” button on the Company’s social media page;
– submit a request through the feedback form available on the Company’s Website.